Please Note -
- TDS refund claims will take a minimum of 15 business days to be processed depending upon the monthly cycle. For more details click here.
- Credit bureau related concerns may take up to 7 business days to be resolved, as the matter needs to be raised to different credit information bureaus.
- Generally, resolution will be provided in 7 days but may also depend on the type of service request being made and the dependency on the customer related actions.
- All information / communication is sent only to the registered mobile number or the email address updated in our system. In-case you need to change or correct your details, we request you to contact us via the details mentioned above. In-case you haven’t received any revert from us, we request you to call us and confirm your email address or check your junk or spam folders.
- For documents such as Loan statement, Repayment schedule and Interest certificate you may log-in to the customer portal or call us on 18004195565 / 9820655655 and use the self-help IVR option to have the document mailed to your registered email address.
- Although we will ensure that all your queries and requests get resolved as per your satisfaction , you can always escalate the same to grievanceofficer@neogrowth.in in case there is any delay in resolution .
- We also adhere to the RBI Ombudsman Scheme and the details of the Nodal officer and the implementation of the scheme can be viewed in the below section of Company Policies in the document “Salient Features – Ombudsman Scheme & Details”.
We apologize if your concern has not been resolved. Let us assure you that all cases are regularly reviewed to ensure customer satisfaction.
For documents such as:
- Loan statement
- Repayment schedule
- Interest certificate
You may either log-in to the customer portal or call us on 18004195565 / 9820655655 and use the self-help IVR option to have the document mailed to your registered email address. If you are still unsuccessful, please do not hesitate to contact us. As a process we send the loan statement on the registered email addresses daily. We request you to ensure your email address is correctly updated in our system or check your junk or spam folder for the document.
CITY
Address:
NeoGrowth Credit Pvt. Ltd. 4th Floor, Meghdeep Building, Q Road, Bistupur, Jamshedpur - 831001
Address:
NeoGrowth Credit P. Ltd , Unit no-309, 3rd Floor, Estate Plaza, Behind Mangal Tower, Kantatoli chauk, Ranchi, Jharkhand - 834001
Address:
NeoGrowth Credit Pvt Ltd. 5C, 5th Floor, Metro House, Plot no-A/410, Bani Vihar Square, Saheed Nagar, Bhubaneswar – 751007
Address:
NeoGrowth Credit Pvt. FL.2/C, 4 HO-CHI-MINH Sarani, Kolkata – 700071.
CITY
Address:
NeoGrowth Credit Pvt. 3rd floor plot no 7-B pusa road rajendra park new Delhi 110060
Address:
NeoGrowth Credit Pvt. SCO 68-69, Sector 8C, Madhya Marg, Chandigarh-160009
Address:
NeoGrowth Credit Private Limited, Office No: A-703, E-02 K.J. City Tower, Ashoka Marg Near Ahinsa Circle, Jaipur -302 001
Address:
NeoGrowth Credit Private Limited, Ltd. 315, Rohtas Trident, 1st floor, Ranapratap Marg Hazratganj, Lucknow-226001 Landmark- Opposite NBRI office.
CITY
Address:
NeoGrowth Credit Private Limited, 39-10-19 SRI Surya Enclave, Labbipet Vetarnari Hospital Road, Vijaywada(Urban) Andhra Pradesh-520010 Venkateshwarpuram Krishna,
Address:
NeoGrowth Credit Private Limited, Flat No. 403, 4th Floor, Door No. 47-10-22, Pakki’s Apartment, 2nd lane ,Dwarakanagar, Visakhapatnam-530016
Address:
New Sales: NeoGrowth Credit Private Limited, “LANGFORD AVENUE” bearing No.14, Langford Garden, Near Richmond Road Flyover Bangalore – 560 025,
Renewals: NeoGrowth Credit Private Limited, Mizzanine , 22/7, 6th Cross Road, WKP Road 7th Block, Jayanagar, Yediyur, Bangalore- 560070 K R road Near Uma Maheshwari Temple
Address:
NeoGrowth Credit Private Limited, CH-16, No: 21 & 22, 4th Main, Prashanth Plaza, 5th Cross Road, Saraswathipuram, Mysuru, Karnataka 570009
Address:
New Sales: NeoGrowth Credit Private Limited, 7th Floor, Shakti Tower 2, No. 766/83, new 178/7F/83, Mount Road, Anna Salai, Chennai-600 002
Renewals: NeoGrowth Credit Private Limited, 37/6B (110/6B), Nelson Manicam Road, Aminjikarai, Chennai-600 029
Address:
NeoGrowth Credit Private Limited, 2nd Floor, No: 509 H, Red Rose Plaza, D B Road, R S Puram, Coimbatore – 641002.
Address:
NeoGrowth Credit Private Limited, 38 & 38/2, Krishnarayar Thepakulam Street, Land mark: Behind Bandhan Bank Madurai, Tamil Nadu- 625009.
Address:
New Sales: NeoGrowth Credit Private Limited, 6-3-1093/501-C, V V Vintage Boulevard, Raj Bhavan Road, Somajiguda, Hyderabad- 500082
Renewals: NeoGrowth Credit Private Limited, New- 1-10-75/1/1to6/601, Sapthagiri Towers, Begumpet, Hyderabad - 500016
CITY
Address:
NeoGrowth Credit Private Limited, 301, Sachet-2, Near Maradia Plaza, Opposite GLS (S.M Patel ) College, C.G Road, Ahmedabad : 380006
Address:
NeoGrowth Credit Private Limited, Unit 801, Siddharth Complex, 8th Floor, R C Dutt Road, Next To Express Hotel, Alkapuri, Vadodara - 390007.
Address:
NeoGrowth Credit Pvt. Ltd. Office No. 906, ‘King's Plaza’, Astron Chowk, Rajkot - 360001
Address:
NeoGrowth Credit Private Limited, 212 International Trade Centre, Majuragate Char Rasta, Ring Road, Surat 395002.
Address:
NeoGrowth Credit Private Limited, 109, 1st floor Starlit Tower 29, YN Road, Indore 452001
Address:
NeoGrowth Credit Pvt. Ltd. Block no. 16 B – 1 Laxmi Nivas, Pai Nagar, Mandpeshwar Road, Borivali West, Near Gokul Hotel, Behind Ganjawala Apartment, Mumbai - 400092
Address:
Sales Office: NeoGrowth Credit Private Limited, New - The Summit Business Bay, Unit 415, 4th Floor, Andheri Kurla Road, Chakala, Below Western Express Highway,Metro Station, Andheri east, Mumbai - 400059.
Address:
NeoGrowth Credit Private Limited, Unit No. 503, 5th Floor, Indu Yash II, 186, Cement Road, Dharampeth extension, Nagpur - 440010
Address:
NeoGrowth Credit Pvt. Ltd. ‘Shree Ganesh Kuber’, KBT Circle, Gangapur Road, Nashik – 422013
Address:
NeoGrowth Credit Pvt. Ltd. Mansoor Ali Tower, 1st floor, 3 Galaxy Society, Boat Club Road, Pune – 411001
Address:
NeoGrowth Credit P. Ltd.A/103, 1st Floor, Nagesh Co-operative society LTD. Near Aradhana Talkies, Lal Bahadur Shastri Marg, Naupada, Thane West - 400602
Address:
NeoGrowth Credit Pvt. Haware Fantasia Business Park, 1st Floor, SF-192, No. 47, Sector 30A, International Infotech Park, Vashi – Navi Mumbai - 400705
