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Please Note -
  • TDS refund claims will take a minimum of 15 business days to be processed depending upon the monthly cycle. For more details click here.
  • Credit bureau related concerns may take up to 7 business days to be resolved, as the matter needs to be raised to different credit information bureaus.
  • Generally, resolution will be provided in 7 days but may also depend on the type of service request being made and the dependency on the customer related actions.
  • All information / communication is sent only to the registered mobile number or the email address updated in our system. In-case you need to change or correct your details, we request you to contact us via the details mentioned above. In-case you haven’t received any revert from us, we request you to call us and confirm your email address or check your junk or spam folders.
  • For documents such as Loan statement, Repayment schedule and Interest certificate you may log-in to the customer portal or call us on 18004195565 / 9820655655 and use the self-help IVR option to have the document mailed to your registered email address.
  • Although we will ensure that all your queries and requests get resolved as per your satisfaction , you can always escalate the same to grievanceofficer@neogrowth.in in case there is any delay in resolution .
  • We also adhere to the RBI Ombudsman Scheme and the details of the Nodal officer and the implementation of the scheme can be viewed in the below section of Company Policies in the document “Salient Features – Ombudsman Scheme & Details”.
We apologize if your concern has not been resolved. Let us assure you that all cases are regularly reviewed to ensure customer satisfaction.
For documents such as:
  • Loan statement
  • Repayment schedule
  • Interest certificate

You may either log-in to the customer portal or call us on 18004195565 / 9820655655 and use the self-help IVR option to have the document mailed to your registered email address. If you are still unsuccessful, please do not hesitate to contact us. As a process we send the loan statement on the registered email addresses daily. We request you to ensure your email address is correctly updated in our system or check your junk or spam folder for the document.

Locations We Serve
CITY
Address :

New Address :- FL 2/C, 4 HO-CHI-MINH Sarani, Kolkata - 700001.

CITY
Address :

NeoGrowth Credit Pvt. SCO 169-170, First Floor, Cabin No.105, Sector 8C, Madhya Marg, Chandigarh-160008

Address :

New - Apra Tower, 304, 3rd floor, SCO 30- 31-32, Feroze Gandhi market, Ludhiana - 141001

Address :

NeoGrowth Credit Pvt. Office No: A-703, E-02 K.J. City Tower, Ashoka Marg Near Ahinsa Circle, Jaipur -302 001

Address :

NeoGrowth Credit Pvt. Ltd. 315, Rohtas Trident, 1st floor, Ranapratap Marg Hazratganj, Lucknow-226001 Landmark- Opposite NBRI office.

Address :

NEOGROWTH CREDIT PRIVATE LIMITED, 3rd Floor, Plot No-7-B, Pusa Road, Rajendra park, New Delhi -110060

CITY
Address :

NeoGrowth Credit Pvt. Ltd. 39-10-19 SRI Surya Enclave, Labbipet Vetarnari Hospital Road, Vijaywada(Urban) Andhra Pradesh-520010 Venkateshwarpuram Krishna,

Address :

NeoGrowth Credit Pvt. Ltd. Flat No. 403, 4th Floor, Door No. 47-10-22, Pakki’s Apartment, 2nd lane ,Dwarakanagar, Visakhapatnam-530016

Address :

New Sales : NeoGrowth Credit Pvt ltd “LANGFORD AVENUE” bearing No.14,  Langford Garden, Near Richmond Road Flyover  Bangalore – 560 025,

Renewals : NeoGrowth Credit Pvt. Ltd., Mizzanine , 22/7, 6th Cross Road, WKP Road 7th Block, Jayanagar, Yediyur, Bangalore- 560070 K R road Near Uma Maheshwari Temple

Address :

NeoGrowth Credit Pvt. Ltd., CH-16, No: 21 & 22, 4th Main, " Prashanth Plaza, 5th Cross Road, " Saraswathipuram, Mysuru, Karnataka 570009

Address :

New Sales : NeoGrowth Credit Pvt. Ltd. 7th Floor, Shakti Tower 2, No. 766/83, new 178/7F/83,  Mount Road, Anna Salai, Chennai-600 002

Renewals : NeoGrowth Credit Pvt. Ltd. 37/6B (110/6B), Nelson Manicam Road, Aminjikarai, Chennai-600 029

Address :

NeoGrowth Credit Pvt. Ltd. 2nd Floor, No: 509 H, Red Rose Plaza, D B Road, R S Puram, Coimbatore – 641002.

Address :

NeoGrowth Credit Pvt. 38 & 38/2, Krishnarayar Thepakulam Street, Land mark: Behind Bandhan Bank Madurai, Tamil Nadu- 625009.

Address :

New Sales : 6-3-1093/501-C,  V V Vintage Boulevard, Raj Bhavan Road, Somajiguda, Hyderabad- 500082

Renewals : New- 1-10-75/1/1to6/601, Sapthagiri Towers, Begumpet, Hyderabad - 500016

CITY
Address :

NeoGrowth Credit Pvt. Ltd. 301, Sachet-2, Near Maradia Plaza, Opposite GLS (S.M Patel ) College, C.G Road, Ahmedabad : 380006

Address :

New - Unit 801, Siddharth Complex, 8th Floor, R C Dutt Road, Next To Express Hotel, Alkapuri, Vadodara - 390007.

Address :

NeoGrowth Credit Pvt. Ltd. 212 International Trade Centre, Majuragate Char Rasta, Ring Road, Surat 395002.

Address :

NeoGrowth Credit Pvt. Ltd., "109, 1st floor Starlit Tower " 29, YN Road, Indore 452001

Address :

New Sales:New - The Summit Business Bay, Unit 415, 4th Floor, Andheri Kurla Road, Chakala, Below Western Express Highway,Metro Station, Andheri east, Mumbai - 400059.

Renewals:NeoGrowth Credit Pvt. Ltd., Unit No: 207, 2nd Floor, Windfall, Sahar Plaza, Andheri Kurla Road, Chakala, Below Chakala Metro Station, Andheri (east ), Mumbai, - 400059.

Address :

NeoGrowth Credit Pvt. Ltd., "Unit No. 503, 5th Floor, Indu Yash II, 186, " "Cement Road, Dharampeth extension, " Nagpur - 440010

Address :

New Sales : >NeoGrowth Credit Pvt. Ltd. D Gold Building, Office No: 204, 2nd Floor, F C Road, Dnyaneshwar Paduka Chowk, Behind Bharat Petroleum, Above Delhi Spice, Shivaji Nagar, Pune: 411005

Renewals : 1st Floor, Shop No: 104,  Sohrabh Hall, Tadiwala Road, Opp Janhangir Hospital, Pune: 411001, Maharahstra.